AgentOps

Identity fraud ends
at the
frontline

Fixiam is purpose-built to stop agent impersonation, credential sharing, and blacklisted re-entry—tying every agent action to a verified human.

THE REALITY ON THE GROUND

Our core is locked
down. The edges are
where we bleed.

.

Your agents are the face of your brand and your largest security gap. Most organizations operate with fragmented systems, creating critical risks that are exploited daily.

.

Agents share logins;
making actions completely
untraceable to an
individual.

Blacklisted agents return
under new numbers
or identities on different
platforms.

Fraud slips through the gaps
between disparate
systems and device-level
trust.

Regulators demand proof
of identity and accountability
that traditional systems
cannot provide.

What




Delivers

Biometric MFA at every entry point

Only live humans pass; anti‑spoofing and liveness built‑in

Dealer & partner oversight

Know the network each agent belongs to; isolate and contain risk

Passwordless access for agents

End shared credentials; stop credential resale

Blacklist enforcement across systems

Block once; prevent re‑entry across MoMo, SIM Reg, Retail

Device security for the field

Remote lock/wipe/trace; posture checks before access

TELCO
MOBILE MONEY
REGULATORS
SECURITY

Closing the Last-Mile Security Gap in Agent Networks

Telecommunication providers rely on thousands of agents to register SIM cards, perform KYC checks, and deliver services at the edge. But these agent networks are also the weakest security link — vulnerable to credential sharing, fraud, and compliance risks.

Fixiam solves this by anchoring every login and transaction to a verified human being.

  • Replace passwords and OTPs with biometric login & SSO across SIM Reg, MoMo, Airtime POS, and CRM.
  • Prevent impersonation with session binding that requires re-authentication for each agent handover.
  • Enforce blacklists instantly across all platforms to stop rogue agents from shifting operations.
  • Gain real-time, human-level visibility into who performed every SIM registration or transaction.
Result: Fewer fraud incidents, faster agent onboarding, lower hardware costs with BYOD, and stronger customer trust in your brand.
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Fixiam Solution

Securing Mobile Money Transactions

Mobile money agents handle millions in daily transactions, making them prime targets for fraud and unauthorized access. Weak authentication creates vulnerabilities in your financial ecosystem.

Fixiam provides biometric security for every mobile money transaction.

  • Biometric authentication for all cash-in and cash-out operations.
  • Real-time transaction monitoring tied to verified agent identities.
  • Instant alerts for suspicious activity patterns.
  • Complete audit trails for regulatory compliance.
Result: Reduced financial losses, improved regulatory compliance, and enhanced customer confidence in mobile money services.
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Mobile Money Security

Meeting Regulatory Compliance Requirements

Regulators demand strict KYC compliance and accountability in telecommunications and financial services. Traditional systems struggle to provide the traceability required.

Fixiam ensures every action is traceable to a verified individual.

  • Immutable audit trails for all agent activities.
  • Automated compliance reporting for regulatory bodies.
  • Biometric verification for KYC processes.
  • Real-time monitoring dashboards for oversight.
Result: Simplified regulatory audits, reduced compliance risks, and demonstrated commitment to industry standards.
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Regulatory Compliance

Enterprise-Grade Security Infrastructure

Security breaches can cost millions and damage your reputation permanently. Traditional password-based systems are no longer sufficient for protecting critical infrastructure.

Fixiam delivers military-grade biometric security for your operations.

  • Multi-factor biometric authentication across all systems.
  • Zero-trust architecture with continuous verification.
  • Encrypted data transmission and storage.
  • 24/7 security monitoring and threat detection.
Result: Eliminated credential sharing, reduced security incidents, and protected brand reputation with enterprise-grade security.
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Security Infrastructure

Outcomes

You Can Measure

$5.2BFraud prevented
700k+Biometric SIM agents
43k+Devices secured in < 45 days
Faster regulator
clearance; lower
penalties and
disputes

99%

reduction
in SIM swap
& dealer
impersonation

Near-zero

shared
credential
incidents

Audit cycle
time cut from
weeks to
hours

Customer Proof
MTN Nigeria
Significant reduction in SIM fraud & MoMo impersonation
by binding every transaction to biometrics.

“Once blocked in Fixiam, they stay blocked—everywhere.”

Head of Risk, MTN Nigeria

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